Job Overview
- Work for a Global Leader in automotive parts distribution
- Passionate and caring team with a customer-centric culture
- Corporate discounts and other benefits
About Us
NAPA Auto Parts is Australia and New Zealand’s largest and newest name in automotive aftermarket parts. We’re on an exciting journey to revolutionise the Australian automotive aftermarket sector – and we’re accelerating! Our vast national network delivers solutions in: Trade, Industrial, wholesale and mining and is proudly supported by 90 years of industry expertise from our heritage brands including Ashdown-Ingram, Covs, Global Auto Spares and R&E Auto Parts.
We are seeking an experienced Automotive Parts Interpreter/Store Person on a Casual basis to provide exceptional service to our customer based in Launceston.
This role is our customer’s first point of contact in their product enquiry, and primary duties will include sales by phone, processing orders and attending to the sales counter.
The primary focus of this role is to maximise sales through maintaining competitiveness, providing world-class customer service and parts interpretation.
The responsibilities of the role involve, but are not limited to:
- Maximising sales through taking and processing customer orders and communicate current promotions and specials
- Assist customers with product enquires and parts interpretation via phone and at the sales counter
- Process orders quickly and accurately, liaising with the store to ensure timely despatch,-
- Proactively identifying new business and ensuring contact is made by Sales Representative,
- Report information regarding sales, back-order status, stock, and competitor / market data to Branch Manager.
To succeed in this role, you will have strong experience within the automotive-electrical industry coupled with:
- Ideally, a minimum of 12 months Parts Interpreting experience
- Exceptional customer service skills and focus
- An ability to work effectively as part of a team
- Strong written and oral communication skills
- A planned approach with strong organisational and computer skills
- Above all, passion to be the best and continually raise the standard!
Why our team loves working at NAPA
- Competitive salary and generous incentives for outstanding performance.
- Relax and enjoy weekends with Family and Friends with a Monday to Friday roster.
- Genuine recognition via our values-based, REACH recognition program, offering real rewards
- We genuinely care about supporting you to reach your full potential and offer tailored ‘Napa Know How’ career opportunities linked to your personal development plan
- A company funded, professional uniform Team member discounts across the GPC Asia Pacific brands including NAPA, Repco, Sparesbox, and AMX
- We are fiercely committed to creating an inclusive workplace and believe that we are strengthened by diversity. We value differences in backgrounds, cultures, abilities, and experiences
- Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more!
If you’re looking to join a company where you feel like family, where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, we’d love to hear from you! Click “Apply” now!
Former GPC team members welcome to apply.
To find out more about NAPA, please visit www.napaparts.com.au
More Information
- Address Brisbane QLD, Australia